Discovery Reviews
Discovery Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Discovery reviews show a 2.9 star rating based on 12 customer reviews and mostly neutral consumer sentiment.
Key Takeaways for Future Customers
- Expect decent programming but check reviews before subscribing to Discovery+ subscriptions.
- Prepare for possible billing and account access issues when activating membership.
- Difficulty reaching customer service is a recurring theme in customer complaints.
Negative Feedback / Risk Areas
- Frequent reports of billing errors and extra payments, affecting refunds.
- Many cannot contact support to resolve cancellations or account problems.
- Repeated, inappropriate or excessive commercials and ad issues.
Positive Feedback
Users praise specific hosts and diverse content and find overall channel selection good.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Discovery reviews show a 2.9 star rating based on 12 customer reviews and mostly neutral consumer sentiment.
Key Takeaways for Future Customers
- Expect decent programming but check reviews before subscribing to Discovery+ subscriptions.
- Prepare for possible billing and account access issues when activating membership.
- Difficulty reaching customer service is a recurring theme in customer complaints.
Negative Feedback / Risk Areas
- Frequent reports of billing errors and extra payments, affecting refunds.
- Many cannot contact support to resolve cancellations or account problems.
- Repeated, inappropriate or excessive commercials and ad issues.
Positive Feedback
Users praise specific hosts and diverse content and find overall channel selection good.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Commercials during PG documentaries
- - Commercial breaks during documentaries are described as disgusting.
- - Ads for HBO Max's Sex and the City (phone sex) and Final Destination are inappropriate.
I am a parent and a middle school science teacher and regularly watch documentaries with my students or children, but their commercial breaks are disgusting. One is for HBO Max, Sex and the City, talking about phone sex, and the other is for the HBO Max horror show Final Destination. Absolutely inappropriate!
Preferred solution: Fix the commercial so they are also PG appropriate
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy channel not working
Some of the channels I paid for are not working and I paid for them. I have been trying to get in contact with somebody, but I haven't been able to.
Love Josh Gates in anything
Josh Gates is great, very knowledgeable and love to watch anything hes in
His personality is all showing
He is funny
Hes a 10
User's recommendation: Watch whatever show he's in , you’ll love it
Saint Johnsville, New York
Paid for discovery + and can't get into my account
- - Paid $4.99 for Prime Video and Discovery+ through them; can't access it.
- - Forgot password; reset not recognized for my email address.
Paid 4.99 for prime video. They told me I had to pay for discovery + through them.
I paid for it and can't get into it.
Used my this email address, forgot my password. Trying to get a new password and thy say thy don't recognize my email address.
User's recommendation: Good luck if you want to talk to a human. You can't.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Edgefield, South Carolina
I have just been trying to cancel my subscription to Discovery+ for over two years. I have been on the phone for almost 3 hours tonight trying to do it online with no success on either.
Hi received Discovery+ in January 2021. I have been trying to cancel it since March 2021 with no success.
I have now gone online repeatedly trying to cancel this account. Please help me.
- Grade in the beginning
- Unable to cancel
Preferred solution: Cancellation and refund
User's recommendation: Great, unless you are wanting to cancel it. Then forget it.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible company to deal can't speak with anyone.Ivr been a loyal customer since 2020 .There not loyal back
Trying to fix issues but got absolutely nowhere. I've know trying all by their information for all day ABSOLUTELY NO ANSWER NOTHING ACCOMPLISHED
User's recommendation: No I really don't think so @ this time.Mabey if they resolve my issue .
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can't get into my discovery+ app but they took my payment
They took my payment but I cant get into my account so I cant watch it its been 2 weeks please help no one will answer
- Love the programming
- I can not watch it and there is no customer service
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDiscovery Life blocking shows
- - Discovery Life is a favorite channel.
- - Some shows are blocked from streaming.
- - Trauma: Life in the ER is blocked due to content owner restrictions.
I subscribe to DirectTV Streaming. Discovery Life is one of my favorite channels.
However, there are some shows that are blocked from Streaming. Trauma: Life in the ER is one of the shows that I am unable to watch because it says:
The owner of this content has restricted its streaming availability.
I can watch most other shows just fine.
So why are you blocking some shows? I PAY for your channel, but yet, I am restricted?
- Decent programming
- Streaming viewers are unable to watch all programs
Preferred solution: Deliver product or service ordered
User's recommendation: If you're streaming, don't pay for this channel.
Toronto, Ontario
Severely restarted blond woman advertising again.
The severely restarted woman still screaming on the Clarita commercial overgreen substance thrown on the car windshield.Get that reyard off the commercial.
User's recommendation: Send complaints to end the severely restarted woman on Claritan.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBilling issues
- - Paid subscription but cannot access the account to watch shows.
- - Phone support is unavailable and customers are directed to email for help.
I have a paid subscription and yet I cant get into my account to watch my shows. When I try to call I get NOONE, they want you to email them so when and if they get back to you they dont have to actually deal with you. Good luck getting help with ANYTHING because you will never speak directly to anything for someone to actually help you!
- I love the shows
- No person access when there is an issue
Preferred solution: Access to my account and a refund for the months it SAID I had access and didn’t (Jan and Feb)
User's recommendation: Would NOT!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo service
Can not watch discovery plus. Upset.
Please fix ASAP. This has been going on for 18 hours.
Thought it was the weather. The storm is fine.
Preferred solution: It fixed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey cut off my channel.
- - Money deducted after shut off.
- - Order cancelled; refund due.
- - Not responding; phone line busy; resubmit later.
Took money out of my account a week after shut off. Not responding.
Cancelled order. Put my money back now. Can't reach anyone. Phone number is busy.
I will resubmit later in month.
Very good channels. Enjoy very much but screwed me.
- Love station
- Not helpful
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIt's not working
I couldn't tell you how good or bad customer service is. I didn't speak to anyone.
However my issue is resolved.
Discovery plus is working. Thank you.
Media Expert Talks
Disinformation: Russian and Chinese trolls among us
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Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
Los Angeles, California
Problems with rebuffering every 2 minutes
There is no more details than I already sent. Please tell me why it does this and if I can get discount for this first month
Chicago, Illinois
Not one thing have you’es done right
- - No response from the company after prior messages.
- - Can't download the Discovery app or watch it; may cancel account and request a refund.
Read all my responses before this one still no response from your company and still cant find where to download the discovery app and still cant watch it so if I cant get help I guess Ill cancel my account and ask for a refund RIGHT NOW GOT IT
User's recommendation: CALL ME 847-525-**** PLEASE
Fargo, North Dakota
Someone using my account
- - User says password changed; Yas said it was wrong.
- - Email wipnerchad @***.com should not buy channels; receipts needed; it wasn't me purchasing.
I just sent yas a note i just changed my password yas said it was wrong i wrote it down i know what it is wipnerchad @***.com should not be purchasing any channels!! Fix this immediately! I dont have any channels purchased .GET IT TOGETHER PEOPLE YAS NEED MONEY THAT BAD YOU DONT CARE HOW OR WHO YOU GET THE MONEY FROM!!!how am to get receipts IT WASNT ME PURCHASING
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